• To ensure quality service and results, your hair must be free of any extensions, installations, or braid downs prior to your appointment. You can add a "Take Down" service to your appointment for an additional fee. If the service is not added prior to booking, we will not be able to complete your appointment and it will result in a cancellation. Braid take downs are not included.

• No service modifications or accommodations will be made once the appointment is booked.

• Please review and select the appropriate services to match your needs at the time of booking. The add-on services will list all of the additional services offered. Blow Dry ONLY is included in all services. Silk Press Styling is considered an add-on.

• Please arrive with a bare and fresh face as no makeup of any kind is permitted. .

• We kindly suggest not to book upon receiving a fresh lash set or eyebrow shading as the steam and jelly mask may cause shedding or removal.

• No Extra Guest Allowed. Only the client that’s being serviced for their appointment will be allowed in the spa suite.